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FAQs

How is that TheSpeedyPrint.com offers such low prices?

Internet Marketing & Sales allows us to keep our overhead costs down allowing us to pass the savings directly to our customers. We leverage our volume printing position to drive the cost down.

What Printing Process is used at TheSpeedyPrint.com?

After each order is placed, our Professional Graphic Arts department reviews it. We make any necessary adjustments needed for best professional results such as re-touching the graphic files to meet the best quality standards etc. All full color printing is done using four ink colors; Cyan, Magenta, Yellow and Black, it is also known as CMYK. Most full color commercially printed material is produced using CMYK. We use Litho Printing, the most common type of printing process in the commercial print industry. We always use high quality paper and card, as you would expect from a leading commercial printing company.

How do I provide artwork/graphics?

As you design your product using our graphics studio, you can upload and view your graphics on-line. If for some reason you experience any difficulty, please send us your graphic file to support@TheSpeedyPrint.com

Are there any additional costs for processing uploaded images or Graphic Design work?

TheSpeedyPrint.com has absolutely NO hidden charges! The Product Prices are fixed and will have NO additional fees.

What kind of Graphic files can I use?

You can use the following file formats when designing on-line: BMP, JPG, GIF and PNG. We don't allow file sizes larger than 5 Megabytes to be uploaded.

What resolution should be my graphics file?

For best printing results, please make sure that your image file resolution should be 250 to 300 DPI (Dots Per Inch).

What happens after I place my order?

Once you design your stationery and place an order, our graphics department will re-touch, re-design or re-finish the ordered stationery for best quality results.

What if my image file is not at 300 DPI?

No need to worry. Each and every order processed through TheSpeedyPrint.com is checked and re-checked by our professional graphic arts department. Any image not meeting the professional printing quality will be enhanced or re-touched to ensure that it will be of professional quality.

Will my printed product look the same as I view on my screen when I design it using TheSpeedyPrint.com?

If you need any help designing your item, our graphic designers would be pleased to assist you. Just give us a call or send an email to support@TheSpeedyPrint.com to find out more.

How do I know my printing will be of good quality?

Our quality control team checks every order before dispatch to ensure it meets our strict quality standards, but you are also covered by our guarantee.

Is it safe to order online?

Yes, your transaction is completely secured. We use trusted services PayPal, MoneyBookers (Skrill) & 2 Check Out (2CO) to process all the credit card transactions. Please be sure the URL starts with 'https" while ordering on order page.

What forms of payment d oes TheSpeedyPrint.com accept ?

Following credit cards: Visa, MasterCard, American Express, and Discover. Sorry, we do not accept personal checks or COD's. 

How much do you charge for shipping/handling and what shipping options are available? 

TheSpeedyPrint.com offers free shipping and handling within 48 contiguous states. 

Free Ground Shipping within 48 contiguous states. Usually Ships within 8 to 10th business day after final proof approval. Final proof approval must be received by 12:00 PM EST of business day otherwise one business day will be added to the shipping time. For shipments to the state of Alaska, state of Hawaii or other U.S. Territories, please contact our Customer Service Department support@thespeedyprint.com.

Can I track my order?

Once registered and after placing your order, our state of the art order management systems allows you to track each job through its various printing stages.

What if I am not satisfied with my printing?

We will always do our best to ensure you are delighted with your printing. However, if we make a mistake, we will reprint your job at no extra cost. For more details, please see our guarantee.

How long will it take to get my order?

There are many variables that will affect the shipping time of your order. However, there is a minimum of eight business days from the time of the order being placed, to the time of shipment. 

Do I have to re-create my order every time?

You can view and re-order all previously placed orders with a single click. No need to re-design or re-create your work. All orders are saved for unlimited time period.

How do I change my email/password?

If you would like to change the e-mail address and/or password which was used to create your account, you may access your account using your existing e-mail address and password, then update profile to change your e-mail address. To change your password, go into My Account and click on Edit.

Do you offer customized brochures?

TheSpeedyPrint.com offers three various ways for you to design an eye-catching brochure. You may provide us with your brochure information on-line and our in-house Graphic Design Department will create your brochure. You may customize your brochure, then upload your completed layout to our Web-site then our in-house Graphic Design Department will review your layout and edit if needed. You may upload a previously designed brochure to our Web-site for printing. Whatever option you choose, our in-house Graphic Design Department will send you an electronic proof of your brochure, via e-mail, for your review and approval.

Free Designing:

The Speedy Print will only provide design files at 72 DPI (low resolution). Higher resolution designed files can be purchased and will be priced individually. 

Please contact us at
support@TheSpeedyPrint.com if you would like a price quote for your high resolution designed files or fill out our "Get Prices" form.

 



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